Posts Tagged ‘customer servce’


Photo credit: NessieNoodle

I got my statement the other night on my car loan. I got the car loan through a local credit union.  To get this loan, I had to open a savings account with a small amount of money. A couple of months ago I notice I had a negative balance on my savings account. Concerned, I called them and they said it was a mistake and they fixed the account.

It happened again, so I called them today. After being put on hold, the customer service representative told me ‘what they would do for me’. They’ll credit my account and then they’ll protect my account from having it withdrawn from with a stoppage.

Oh, goodie. I’m glad that my money will be returned to me for no fee. What a deal. Then again, I’m sure Bank of America can figure a way to make a fee out of that.


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